SHIPPING

You will be able to track your order once it has been shipped.

Didn't receive your package? Is it marked as delivered?

Please contact your local post office if your package has been marked as delivered. There may be a chance your item was prematurely scanned and marked as delivered. Should you not receive your order please contact Support and they will assist you.

Can I update the shipping address on my order?

If your item has already shipped, contact your local post office otherwise you can email Support with the following information:
1) Your request.
2) Your order number.
3) Name on the order.
4) The email address you used when order was made.
5) Your NEW shipping address and any other details.

When will my order ship?

Products are shipped…,.

How much does shipping cost?

Shipping depends on the item ordered. Viewing your cart will show you the shipping cost.

ORDERS

Can I cancel my order?

If you would like to check if it’s possible to cancel your order, please email Support the following information:
1) Your request.
2) Your order number.
3) Name on the order.
4) The email address you used when order was made. Our Support will contact you.

What if my order is damaged?

If you have received a damaged, defective, or incorrect item please email our Support with the following information:
1) Your request.
2) Your order number.
3) Name on the order.
4) The email address you used when order was made.
5) Please explain the damage, defect, or incorrect item you received Our Support will contact you and ask you to send photos of the damage, defect, or incorrect item. After receiving the photos we will then process your request.

RETURNS

Non-returnable Items

  • Items damaged by abuse
  • Clearance items.

To return an item

Include your return approval form (see Support to receive an return approval form)

Once Hart Aviation Inc has received your return please allow up to 10 days to process it. Once your return has been processed you will be contacted with your return information. Shipping fees are non-refundable.

Reserve Rights Regarding Returns:

Hart Aviation Inc reserves the right to solely define and limit, refuse, and or reject returned items from customers at any time due to:
* An irregular or excessive returns history.
* An irregular or excessive return history involving damaged, altered, or missing items, or potential fraudulent or criminal activity.